Return & Exchange Policy

At The Beauty And Skin, your satisfaction matters. If your order is eligible for a return, we are here to help.

Return Window

We accept return requests within 30 days of confirmed delivery.

Return Eligibility

To be eligible for a return, products must be unused, unopened, undamaged, and in their original packaging. For hygiene and safety reasons, we cannot accept returns of opened or used skincare and beauty products unless the item arrived damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@beautyandskin.com. Include your order number and clear photographs of the item and packaging.

How to Start a Return

Email info@beautyandskin.com with your order number and the reason for your return. If approved, we will provide return instructions. Please do not send products back without prior authorization.

Refunds

After your return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.